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      Error - Invalid Sort ID

      An explanation and troubleshooting steps for Error 201 - Invalid Sort ID.

      General Resolution
      In order, if the previous step didn't fix the issue:  End the sort and start a new one.  Reset the mini-PC (Reset from menu or power button).  Run a software update (user icon, top right).

      Every new sorting session is assigned a unique ID.  If the sort ID is invalid, this usually denotes a software or database problem.  To remedy this error:

      • Try ending the sort and starting a new one.  This will make a fresh attempt to create a new ID.
      • Restart the mini-PC on the PhyzBatch.  This will reinitialize the local database.  You can also select Restart from the profile menu in the top right, as shown below.

      switches-1

      • If the error continues after restarting the mini-PC, try running an update from the same menu.
      • If the error continues after the above steps, please contact Support for additional troubleshooting.

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