How to connect your PhyzBatch-9000 to your local network.
There are two things your TCG Machines card sorter needs to function when it comes to networks. It needs access to the internet, and a local device (PC, tablet, or phone) on the same network. It is recommended to connect via wireless.
The PhyzBatch is known to have issues when connecting to Mac or Chromebook computers. There are workarounds, but these need to be done on a per-machine basis. Please contact Support for assistance. The network setup should be completed first.
For this document, XXXX refers to the service tag of your sorter, found on the sticker near the power plug. ex. 72a8, b0ca
Wireless
- Make sure your sorter is plugged in and turned on.
- Using your PC, tablet or phone connect to the wireless network "PhyzBatch XX:XX" using the password "Tcg1Machines". The password is case-sensitive. This network will be active for 1 hour after turning the machine on. If it has been longer than an hour, restart the mini-PC and sorter.
- Opening your browser should bring up the page above. Select your wireless network from the dropdown menu, enter your password, and hit Submit.
If the above page does not load automatically, it can be reached by entering 192.168.24.1 into your search bar while connected to the PhyzBatch hotspot.
- If you want to change networks click on Forget Network and then repeat the above process.
- Once your PhyzBatch is connected to your wireless you should see the above screen. The link provided is used to connect to your sorter from a locally connected device (PC, tablet, etc.). It is recommended to save this link to your bookmarks.
You may be unable to connect to the sorter if your device is on a different subnet within your network. This can include setups with multiple routers, repeaters, or access points.
The local link will always be http://tcgmachines-thinkcentre-m70q-XXXX:3003/login
Your PhyzBatch-9000 is now successfully connected to your wireless. You can reconnect your device to your wireless network and log in to the sorter using the provided link.
Wired
- Make sure your sorter is plugged in and turned on
- If connected to wireless, log into the hotspot as shown above and remove all previous wireless connections by selecting the name of your network and clicking Forget Network
- Remove the ethernet cover (either one screw or both) from the machine to expose the ethernet receptacle.
- Connect an ethernet cable to the sorter
- Your sorter should now be connected to your network.
The link to your sorter is http://tcgmachines-thinkcentre-m70q-XXXX:3003/login from a device on the same network
You may be unable to connect to the sorter if your device is on a different subnet within your network. This can include setups with multiple routers or repeaters.
Troubleshooting
Networking can be complicated, and one solution to a problem may not work at a different location. Please note that the PhyzBatch has not been tested for use with browsers other than Edge, Chrome and Firefox. The general tips, in order, are as follows:
- restart your PC
- restart your router
- reset the PhyzBatch miniPC (hold down the small round button under the large switch for ~3 seconds, then press it again)
- try repeating the wireless setup process
- try hooking the PhyzBatch up with a wired cable (make sure to "Forget" any wireless settings through the wireless setup first!)
- make sure your PC and PhyzBatch are on the same local network (i.e. not a different subnet, the first three numbers of the local IP should be the same, ex. 192.168.1.x)
- to see the local IP of the PhyzBatch, log into the management software of your router, and look for a "Connected Devices" section
- if there is no PhyzBatch or tcgmachines device listed in the router's management software, it is not hooked up to, or able to communicate with the router
- try connecting to http://tcgmachines-thinkcentre-m70q-XXXX.local:3003/login (where XXXX is your service tag, or the local IP of the PhyzBatch directly (http://x.x.x.x:3003/login where x.x.x.x is the local IP)
- if this works it's indicative of a DNS problem with your router. The PhyzBatch's wireless IP address changes with every restart, so we use a DNS alias (http://tcgmachines-ThinkCentre-etc.) so your login is always the same. Some network setups or routers don't work well with this and can point to the wrong or old local IP. It's recommended to try resetting the router or contact Support (the above addresses will not work for sorting unless configured to do so, you will be logged out)
- Ensure that ports 22, 80, and 443 are open in your router settings
- Try clearing your browser cache, and/or Incognito/InPrivate browser modes
If you can log into the PhyzBatch but commands sent to the PhyzBatch do not prompt a response (nothing happens, or the green "Sorting" wheel will spin without sorter activity), reset the mini-PC, wait 1 minute, and then flip the main switch off and on
- if after resetting the problem persists, run a manual software update on the machine (click on the user icon in the top right).
If none of the above steps solve the issue, please contact Support for additional assistance.