How to Install the Belt Rollers
This guide will show you how to upgrade your machine from the Foam Rollers to the Belt Roller System.
The Belt Rollers take a little bit of work to install, but this guide will detail and outline the steps needed to upgrade your machine to the Belt Roller System. Installation should take approximately 30 minutes.
You will need the following tools:
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Screwdriver
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Soft rod screwdriver attachment
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T10 Bit (used to remove Scanner Housing)
- T8 Bit (only needed for PR4 models or earlier)
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1.5mm Allen key (used to remove grub screws from Foam Rollers)
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2mm hex key (used to remove grub screws from pulleys)

Your upgrade kit should include the following parts:
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4x Split Shafts (The split shafts are pictured below both seperate and put together)
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3x clear bands
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4x shaft covers (with foam)
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2x shaft caps (for the screws)
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2x long screws (these will be inserted through the Split Shafts)
- The Belt Rollers come preassembled for the purpose of shipping. Before you can install them into your machine, you will first need to unscrew the screws from the ends of the Split Shafts, then slide the covers off the shafts, and pull the Split Shafts apart.
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To begin, first take the scanner off of the conveyor; you will need access to both the front and back of the Scanner Unit.
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Next, remove the Scanner Unit's housing. Please click on the photo that matches your machine to get accurate instructions for your model.
Pro Tip: Look for a middle screw on the top of the back panel to help identify your model
With Screw:
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After removing the housing, please remove the Scanner Bay View Window (1), Glass Tray (2) and the Scanner Plate (3).

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Once you have removed the above parts, you will need to roll back the foam on the shaft to gain access to the grub screws. You should see the grub screws located in the middle of the shaft and at the back of the shaft near the conveyor wall. Please use your 1.5 mm Allen key to remove the grubscrews. These screws can be set aside as we will not need them later. *Please note that some versions of the plastic coverings do not have grub screws in them.

Pro Tip: If you have issues accessing the grub screws, you can cut away the foam coverings. This is not going to be used again, so it is okay for it to take damage.
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Repeat the above process on the other roller.
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The covering should now be loose on the shaft. This is a good thing!
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Once the grub screws are removed (should you need to do so), head around to the back of the Scanner Unit and locate the housing over the pulleys, located just above the motherboard.

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The plastic housing has two holes in the top (see photo below). Using the 2mm Allen key, loosen (not remove) the two grub screws on the pulley. If the grubscrew is not aligned with the hole in the housing, you can manually rotate the front orange cog of the shaft until the grubscrew lines up with the hole in the plastic housing.

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For reference the grubscrew that we want to align with the hole in the housing looks like this.

Pro Tip: If you're having trouble getting the grub screws loosened, it is possible to remove the housing; however, we only suggest doing so if you can't remove the grubscrews, as this will expose the pulleys and bearings, and they could easily fall off the shafts. If you do need to remove the housing, please be careful not to let the pulleys, spacers, or bearings fall off the shaft.

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Now that you have loosened the grub screws on the pulleys and the foam rollers, you should be able to push the long side of the split shaft (see photo) through the pulleys and push the old shafts out through the front of the Scanner Unit. *The long side of the split shaft has a recessed area for the teeth of the other shaft to fit into.


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Once you push the long side of the shaft through, make sure the end of that shaft is just poking out from the bearing/housing and isn't sitting too far forward or back.

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Once the shaft is in position, retighten the grub screws on the pulley and secure the shaft. The shaft should now be locked into the pulley and rest suspended inside the Scanner Bay.

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You can now pull the old shaft out the rest of the way from the front of the machine. You might notice that the foam or plastic covers on the shaft fall into the scanner bay; this is fine. Please make sure to remove them after. *Should the bearings under the Scanner Bay View Window fall out, please reseat them back into the Scanner.
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Now that half the split shaft is secure, you can slide two Shaft Covers over the exposed Split Shafts. You should slide these covers on so that the square end faces inward toward the machine, and the circular end is flush against the back of the scanner wall. Once both Shaft Covers are secure, place one of the bands over one of the secured Shaft Covers.

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Now that you have one of the bands hanging loose on one of the Shaft Coverings, it's time to complete the assembly of the Belt Roller. Take the shorter side of the shaft and push it teeth first through the bearing hole on the front of the scanner and through the other half of the Belt Roller Cover, with the circle side facing the bearing so the shaft goes through the cover.
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Before connecting the teeth of the two shafts, add the two remaining bands so they hang from the roller.

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Once the bands, split shaft, and roller are all in position, you can push the two split shafts together, ensuring that the teeth from the short side of the shaft connect with the recessed area on the other half of the shaft. Once the Split Shaft is connected, use one free hand to hold the two shaft parts together while using your other hand to insert one of the long screws (with attached shaft cap) through the hole of the bearing and push it all the way through the shaft. Once you start pushing the screw through, you will eventually feel some resistance once the screw reaches the threads.

- Once you feel the resistance of the threads and the screw is partially through the shaft, you can let go of the shaft and use that same hand to hold the orange cogs to the left or right of the screw. While holding the cogs to prevent them from moving, use your 2.5 mm Allen Key or T10 Driver Bit to screw in the long screw, ensuring that the shaft cap ends up tight against the bearing.

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You can now repeat the above steps for the other Belt Roller, but first you should secure the other bands. If you haven’t already done so, ensure the band at the back is secured within the grooves. Once both rollers are assembled, there will be three grooves for the bands on the rollers (one in the front, middle, and back).

Pro Tip: When assembling the second Belt Roller, it will be under some pressure due to the bands pulling on it, which in turn could move it out of position or dislodge the teeth. Please ensure that you have a firm grip on the second Belt Roller when putting the screw through to ensure it’s not move out of alignment.
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Once both belt rollers are assembled and secured, try moving them horizontally on the shaft to see if they move. They should have little movement. If they do move, then it is likely that your grubscrews on the pulley aren’t tight enough or the teeth on the Split Shaft aren’t connected correctly.
Note: The other two bands are easiest to put into position once the second roller has been secured. If you can’t stretch them into the grooves, you can either roll the bands into the correct position or shimmy them into position by moving them from the left and right to wiggle them down the shaft as needed. It is not advised to pull on the bands too much, as it could stretch them out, which could affect performance.
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If everything checks out, you are now ready to put the housing back on the Scanner Unit, reattach the scanner to the conveyor and power the machine back on.
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Once the scanner is back on the conveyor, you can reattach the glass, scanner plate, and view window. When putting the glass back in, slide it in slowly, as sometimes the glass can catch the bands and pull them. You can use your hands to carefully move the bands out of the way if needed.
- Lastly, as we have made changes to the Scanner Bay, you will need to take a new empty doc photo before you start scanning cards again. The PhyzBatch saves an image of the interior of the machine to reference what an empty interior should look like in relation to cards scanned. If the interior changes, the machine can think there's an obstruction when there isn't one, resulting in a Camera Obstructed error. To prevent this, please select the Regenerate Empty Dock command from your maintenance menu. Once complete, you are ready to scan cards using the new Belt Rollers.

Without Screw:
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After removing the housing, please remove the Scanner Bay View Window (1), Glass Tray (2) and the Scanner Plate (3).

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Once you have removed the above parts, you will need to roll back the foam on the shaft to gain access to the grub screws. You should see the grub screws located in the middle of the shaft and at the back of the shaft near the conveyor wall. Please use your 1.5 mm Allen key to remove the grubscrews. These screws can be set aside as we will not need them later. *Please note that some versions of the plastic coverings do not have grub screws in them.

Pro Tip: If you have issues accessing the grub screws, you can cut away the foam coverings. This is not going to be used again, so it is okay for it to take damage.
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Repeat the above process on the other roller.
Note: You may not have a grub screw in this shaft depending on when your machine was built. If there is no grub screw, proceed to the next step at the back of the machine.
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The covering should now be loose on the shaft. This is a good thing!
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Once the grub screws are removed (should you need to do so), head around to the back of the Scanner Unit and locate the metal housing over the pulleys, located just above the motherboard.

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Next, you need to remove the top of the metal housing. Using your T8 bit on your screwdriver, take out these four screws:

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You can use the Soft Rod to get a better angle on the two top screws if needed.

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Now that the cover is off, use your 2mm Allen key to access the grub screws in the pulley. You are going to loosen two of these per pulley. If needed, you can remove the grub screws, but we don't recommend it as they can get lost inside the machine. Next, rotate the front orange cogs in the scanner bay to rotate the pulleys until the grub screws are accessible for you. Then use the 2mm hex key to loosen the screws.

Now that you have loosened the grub screws on the pulleys and the foam rollers, you should be able to push the long side of the split shaft (see photo) through the pulleys and push the old shafts out through the front of the Scanner Unit. *The long side of the split shaft has a recessed area for the teeth of the other shaft to fit into. This is how these two parts of the shaft will lock together.

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Once you push the long side of the shaft through, make sure the end of that shaft is just poking out from the bearing/housing and isn't sitting too far forward or back.

- Once the shaft is in position, retighten the grub screws on the pulley and secure the shaft. The shaft should now be locked into the pulley and rest suspended inside the Scanner Bay.

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You can now pull the old shaft out the rest of the way from the front of the machine. You might notice that the foam or plastic covers on the shaft fall into the scanner bay; this is fine. Please make sure to remove them after. *Should the bearings under the Scanner Bay View Window fall out, please reseat them back into the Scanner.
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Now that half the split shaft is secure, you can slide two Shaft Covers over the exposed Split Shafts. You should slide these covers on so that the square end faces inward toward the machine, and the circular end is flush against the back of the scanner wall. Once both Shaft Covers are secure, place one of the bands over one of the secured Shaft Covers.

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Now that you have one of the bands hanging loose on one of the Shaft Coverings, it's time to complete the assembly of the Belt Roller. Take the shorter side of the shaft and push it teeth first through the bearing hole on the front of the scanner and through the other half of the Belt Roller Cover, with the circle side facing the bearing so the shaft goes through the cover.
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Before connecting the teeth of the two shafts, add the two remaining bands so they hang from the roller.

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Once the bands, split shaft, and roller are all in position, you can push the two split shafts together, ensuring that the teeth from the short side of the shaft connect with the recessed area on the other half of the shaft. Once the Split Shaft is connected, use one free hand to hold the two shaft parts together while using your other hand to insert one of the long screws (with attached shaft cap) through the hole of the bearing and push it all the way through the shaft. Once you start pushing the screw through, you will eventually feel some resistance once the screw reaches the threads.

- Once you feel the resistance of the threads and the screw is partially through the shaft, you can let go of the shaft and use that same hand to hold the orange cogs to the left or right of the screw. While holding the cogs to prevent them from moving, use your 2.5 mm Allen Key or T10 Driver Bit to screw in the long screw, ensuring that the shaft cap ends up tight against the bearing.
- You can now repeat the above steps for the other Belt Roller, but first you should secure the other bands. If you haven’t already done so, ensure the band at the back is secured within the grooves. Once both rollers are assembled, there will be three grooves for the bands on the rollers (one in the front, middle, and back).

Pro Tip: When assembling the second Belt Roller, it will be under some pressure due to the bands pulling on it, which in turn could move it out of position or dislodge the teeth. Please ensure that you have a firm grip on the second Belt Roller when putting the screw through to ensure it’s not move out of alignment.
-
Once both belt rollers are assembled and secured, try moving them horizontally on the shaft to see if they move. They should have little movement. If they do move, then it is likely that your grubscrews on the pulley aren’t tight enough or the teeth on the Split Shaft aren’t connected correctly.
Note: The other two bands are easiest to put into position once the second roller has been secured. If you can’t stretch them into the grooves, you can either roll the bands into the correct position or shimmy them into position by moving them from the left and right to wiggle them down the shaft as needed. It is not advised to pull on the bands too much, as it could stretch them out, which could affect performance.
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If everything checks out, you are now ready to put the housing back on the Scanner Unit, reattach the scanner to the conveyor and power the machine back on.
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Once the scanner is back on the conveyor, you can reattach the glass, scanner plate, and view window. When putting the glass back in, slide it in slowly, as sometimes the glass can catch the bands and pull them. You can use your hands to carefully move the bands out of the way if needed.
- Lastly, as we have made changes to the Scanner Bay, you will need to take a new empty doc photo before you start scanning cards again. The PhyzBatch saves an image of the interior of the machine to reference what an empty interior should look like in relation to cards scanned. If the interior changes, the machine can think there's an obstruction when there isn't one, resulting in a Camera Obstructed error. To prevent this, please select the Regenerate Empty Dock command from your maintenance menu. Once complete, you are ready to scan cards using the new Belt Rollers.


